• Training needs analysis: identifying problems, can training be a resolution? Identifying business needs and competences; who have to participate in this training?

• Preparation for presentation: defying goals, audience analysis, defying presentation structure;

• Presentation techniques: communication style, body language, case studies, role games;

• Time management: set the priorities, analyzing the action plan; delegate rights; time thiefst.

Benefits: Developing skills for: training needs analysis, conducting the trainings, increasing benefits from trainings, preparing an effective presentation, overcoming objections and oppositions, mastering specific time management skills.